Professional Development Academy – Overview
Behavior that’s admired is the path to power among people everywhere. Beowulf
Recent surveys have informed us that the American workplace is a mess. Professional development figures are at an all-time low, customer service figures have bottomed-out, professionalism is on the decline, and throughout all sectors of the economy, people are becoming ruder towards one another. Worse yet, surveys indicate that these numbers are actually trending downward. It appears that professional development, and in particular professional conduct, are things of the past.
This is most disconcerting, for one study after another has also demonstrated that an individual’s professional conduct is responsible for over 80% of their success. Yet the overwhelming majority of individuals have had little, if any, formal training in the area of professional conduct. This includes their elementary education, high school, college, and even graduate studies. In our opinion, this is one of the biggest omissions of the traditional educational system.
The good news is that an increasing number of executives have rediscovered that the professional conduct of their employees can quickly become a competitive advantage in the marketplace. As a result, they are requiring their executives and managers to present themselves as professional representatives of the organization. This includes their ability to:
|Develop and manage their own Strategic Learning Plan|
|Create a positive first impression of themselves and their organization|
|Develop rapport and confidence with a broad range of individuals|
|Prepare for and conduct efficient and productive meetings|
|Create an array of persuasive professional correspondence|
|Communicate effectively on the telephone|
|Be at ease with the rules of dining etiquette and business gatherings|
These strategies and skills allow you to develop and maintain healthy professional relationships with your associates, clients, and other constituents, and conduct your business affairs with a sense of ease, confidence and class. With this in mind, these strategies and skills must be considered a mandate for all executives and managers.
We believe this two-day Professional Development Academy is some of the most important training you will ever receive and we are honored to bring it to you and your Associates! We are also delighted to report that as you apply these strategies and skills, your success will come as no surprise.